FAQ
Frequently Asked Questions
1. Are returns accepted?
Due to the delicate nature of our products and their specific use, returns are not accepted. Thank you for your understanding.
2. Can I make an exchange?
Yes, exchanges are possible. The product must not show any signs of wear, tearing, odor, or makeup/cosmetic marks; it must be unused, clean, and have its tags attached.
3. When will my cargo arrive?
Your orders are shipped within 1–3 business days and delivered by our contracted courier.
4. Where are you located?
We are located in Yozgat / Sorgun district.
5. Can I place an order here?
Yes. You can place your orders via Instagram DM, WhatsApp (0530 538 80 38) or www.dilbestemoda.com.
6. Is cash on delivery available?
Yes, cash on delivery is available via cash and credit card.
7. How can I reach you if I have other questions?
You can reach us anytime through our live support line and communication channels.