DISTANCE SALES AGREEMENT
Of course! Below you will find a sample text of the **"Distance Sales Agreement"** prepared for the **Dilbeste Moda** brand, used on e-commerce websites. This text is a general draft in accordance with Turkey's **Distance Contracts Regulation** and **Law No. 6502 on Consumer Protection**.
(Adjustments can be made according to your site's specific operations - return period, shipping policy, delivery method, etc.)
**DISTANCE SALES AGREEMENT**
**1. PARTIES**
This Distance Sales Agreement ("Agreement") is established electronically between the parties whose information is provided below, within the terms and conditions specified below.
**1.1. Seller (Service Provider)**
- Title: **DİLBESTE MODA**
- Address: [Enter your company address]
- Phone: [Your phone number]
- Email: [Your email address]
- Mersis No: [Your MERSIS number, if any]
- Tax Office / Tax No: [Your information]
**1.2. Buyer (Consumer)**
- Name Surname: [Name indicated by the Buyer during the order]
- Address: [Delivery address]
- Phone: [Phone number]
- Email: [Email address]
---
**2. SUBJECT OF THE AGREEMENT**
This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product(s) ordered electronically by the BUYER via the website www.dilbestemoda.com, whose characteristics and sales price are specified below, in accordance with Law No. 6502 on Consumer Protection and the provisions of the Distance Contracts Regulation.
---
**3. PRODUCT INFORMATION**
The type, category, quantity, brand/model, color, sales price, payment method, delivery information, and all other details of the product(s) are as specified in the order form. The order form is an integral part of this agreement.
---
**4. DATE OF THE AGREEMENT**
This Agreement enters into force at the moment it is approved electronically by the BUYER.
---
**5. DELIVERY CONDITIONS**
5.1. The product(s) will be sent to the delivery address specified by the BUYER.
5.2. The delivery period is a maximum of **3-7 business days** from the order confirmation date.
5.3. Shipping fees will be borne by the BUYER unless otherwise stated.
5.4. If the product is found to be damaged or missing during delivery, the BUYER must have a report prepared before accepting the product and immediately inform the Seller.
---
**6. PAYMENT METHOD**
The BUYER can pay for their order via credit card, debit card, or other payment methods through www.dilbestemoda.com. An order is not considered valid until the payment process is completed.
---
**7. RIGHT OF WITHDRAWAL**
7.1. The BUYER has the right to withdraw from the contract within **14 (fourteen) days** from the date of delivery of the product to themselves or the third party they indicated, without stating any reason and without paying any penalty.
7.2. To exercise the right of withdrawal, the Seller must be notified via email or phone within this period.
7.3. The return shipping cost of the product for which the right of withdrawal is exercised belongs to the BUYER, unless otherwise specified.
7.4. The right of withdrawal cannot be exercised for the following products:
- Products personalized according to the BUYER's wishes,
- Underwear bottom pieces, swimwear, bikinis,
- Used products, products with detached tags, or products with compromised hygiene conditions.
---
**8. RETURN CONDITIONS**
8.1. The product to be returned must be sent with its invoice, in its original packaging, and complete.
8.2. If the return is approved after inspection when the product reaches the Seller, the amount will be refunded within 14 days using the payment method used by the BUYER.
---
**9. WARRANTY AND LIABILITY**
The Seller is responsible for faulty products in accordance with the provisions of Law No. 6502. The BUYER must immediately notify the Seller if they detect a defect in the product received.
---
**10. PRIVACY AND PERSONAL DATA**
The BUYER's personal data is processed solely for the purpose of fulfilling the order within the scope of Law No. 6698 on the Protection of Personal Data (KVKK) and is not shared with third parties.
---
**11. RESOLUTION OF DISPUTES**
In disputes arising from this agreement, **Consumer Arbitration Committees** and **Consumer Courts** in the BUYER's place of residence or the Seller's location are authorized.
---
**12. EFFECTIVENESS**
By placing an order on the www.dilbestemoda.com website, the BUYER declares that they have read, understood, and accepted all the terms of this agreement.
**Seller:** DİLBESTE MODA
**Buyer:** [Name Surname]
**Date:** [Order date]
If you'd like, I can prepare this agreement for you in **HTML format, ready to be placed on your site**, completely filled with your brand's specific information (address, shipping policy, return period, etc.).
Would you like that?